urgent jobs in Vancouver British Columbia
urgent jobs in Vancouver British Columbia, OpenRoad Auto Group is a well-established and highly respected automotive dealership network with multiple locations across British Columbia, including Vancouver. With a rich history spanning over 40 years, we pride ourselves on offering exceptional customer service and a wide selection of high-quality new and used vehicles. Our commitment to innovation, transparency, and community involvement has made us a leader in the automotive industry. At OpenRoad Auto Group, we value our employees as key contributors to our success and provide opportunities for growth and development in a dynamic and customer-focused environment.
Job Description:
OpenRoad Auto Group is seeking a customer-focused and highly motivated Call Center Agent to join our team in Vancouver. As a Call Center Agent, you will be an integral part of our customer service team, helping us provide exceptional service to our valued customers. You will be responsible for handling incoming calls, addressing inquiries, scheduling appointments, and assisting customers with a variety of automotive-related needs.
Job Details:
- Job Title: urgent jobs in Vancouver British Columbia
- Company Name: OpenRoad Auto Group
- Job Type: Full Time
- Salary: $1500.00 – $2550.00 Monthly
- Country: Canada
Work Experience:
1-2 years of experience in the relevant field
Education & Qualification:
Bachelor’s degree/ High School / Secondary
Key Responsibilities:
- Customer Support: Provide friendly and professional assistance to customers via phone, email, and chat, addressing inquiries, concerns, and requests.
- Appointment Scheduling: Schedule service appointments, test drives, and vehicle inspections, ensuring efficient use of available resources.
- Product Knowledge: Develop a strong understanding of our vehicle models, features, promotions, and service offerings to effectively assist customers.
- Data Entry: Accurately record customer information and interactions in our database for future reference.
- Issue Resolution: Assist in resolving customer issues and concerns, escalating complex matters to appropriate departments when necessary.
- Sales Support: Collaborate with our sales and service teams to provide customers with relevant information and support their automotive needs.
Qualifications:
- High school diploma or equivalent; post-secondary education is a plus.
- Previous customer service or call center experience is preferred but not required.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and organizational skills.
- A customer-centric mindset with a passion for delivering outstanding service.
- Ability to work in a fast-paced and team-oriented environment.
- Familiarity with automotive industry terminology and products is an asset.
Why Join OpenRoad Auto Group:
- Opportunity to work with a reputable and customer-focused automotive dealership network.
- Competitive salary and comprehensive benefits package.
- Ongoing training and development opportunities to advance your career.
- A supportive and collaborative work environment.
- Be part of a company that values community involvement and sustainability.
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we invite you to apply for the Call Center Agent position at OpenRoad Auto Group. Join us in providing our customers with an outstanding automotive experience.
Application Process:
- Dear candidates kindly send resumes & cover here.
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