IT Support Executive jobs in Malaysia
IT Support Executive jobs in Malaysia, Stylus Asia is a leading technology solutions provider based in Malaysia, specializing in delivering innovative IT solutions and services to businesses across various industries. With a focus on creativity, reliability, and customer satisfaction, we have established ourselves as a trusted partner for organizations seeking to leverage technology to drive growth and success. As part of our commitment to excellence, we are seeking talented individuals to join our team as IT Support Executives. This role offers an exciting opportunity to contribute to the success of our clients by providing exceptional IT support and solutions tailored to their specific needs.
Job Description:
We are currently hiring IT Support Executives to provide technical assistance and support to our clients in Malaysia. The ideal candidates will be responsible for diagnosing and resolving technical issues, installing and configuring hardware and software, and ensuring the smooth operation of IT systems. This position requires individuals who are knowledgeable, customer-focused, and capable of delivering timely and effective IT support services.
Job Details:
- Job Title: IT Support Executive jobs in Malaysia
- Company Name: Stylus Asia
- Job Type: Full-Time
- Salary: RM2500.00 – RM4500.00 Monthly
- Country: Malaysia
Work Experience:
1-2 years of experience in the relevant field
Education & Qualification:
Bachelor’s degree/ High School / Secondary
Responsibilities:
- Provide first-line technical support to clients via phone, email, or in-person interactions.
- Diagnose and troubleshoot hardware, software, and network issues, and provide timely resolution.
- Install, configure, and maintain computer systems, peripherals, and software applications.
- Set up and configure user accounts, permissions, and access rights according to company policies.
- Perform routine maintenance tasks, such as system updates, backups, and security patches.
- Document and maintain records of IT support requests, incidents, and resolutions.
- Collaborate with internal teams and external vendors to resolve complex technical issues.
- Educate users on basic IT concepts, procedures, and best practices to enhance productivity and security.
- Stay updated on emerging technologies, industry trends, and best practices in IT support.
- Provide feedback and suggestions for improving IT systems, processes, and services.
Requirements:
- Bachelor’s degree in information technology, computer science, or a related field.
- Proven experience in IT support or a similar role, preferably in a corporate environment.
- Strong technical knowledge of hardware, software, networking, and operating systems.
- Familiarity with IT service management tools and ticketing systems.
- Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical users.
- Strong problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently.
- Customer-focused mindset with a commitment to delivering high-quality IT support services.
- Ability to work independently and as part of a team in a fast-paced environment.
- Fluency in English is required. Proficiency in additional languages is a plus.
- Must be legally eligible to work in Malaysia.
Benefits:
- Competitive salary package commensurate with experience and skills.
- Health insurance coverage.
- Paid vacation and sick leave benefits.
- Opportunities for professional development and training.
- A supportive work environment with opportunities for career growth and advancement.
- Employee discounts on company products and services.
you are skilled and customer-focused IT professional looking for an exciting career opportunity in Malaysia, we encourage you to apply for the IT Support Executive position at Stylus Asia. Join our team and become part of a company that values innovation, teamwork, and excellence in IT support.
How to apply:
- Dear candidates kindly send resumes & cover here or at enquiries@stylusasia.com
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