Hotel Receptionist

Hotel Receptionist, We are seeking a friendly and professional Hotel Receptionist to join our team at Confidential. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable stay experience. The Hotel Receptionist will be responsible for managing front desk operations, handling guest inquiries, and maintaining a welcoming atmosphere at the hotel.

Job Details:

  • Job Title: Hotel Receptionist
  • Company Name: Confidential
  • Job Type: Full Time
  • Salary: QAR2500.00 – QAR5550.00 Monthly
  • Country: Qatar(Doha)
  • Visa Sponsorship: Yes
  • Food: Yes

Work Experience:

1-2 years of experience in the relevant field

Education & Qualification:

Bachelor’s degree/ High School / Secondary

Key Responsibilities:

  • Greet and welcome guests upon arrival with a warm and friendly demeanor.
  • Handle guest check-ins and check-outs efficiently while maintaining accurate records.
  • Manage reservations, both over the phone and through online booking systems, ensuring all guest information is up-to-date.
  • Address guest inquiries, requests, and complaints promptly and professionally.
  • Provide information about the hotel’s amenities, services, and local attractions to enhance the guest experience.
  • Process payments and ensure all financial transactions are handled securely and accurately.
  • Coordinate with housekeeping and maintenance teams to ensure rooms are clean and ready for occupancy.
  • Maintain a neat and organized front desk area, including keeping brochures and promotional materials up-to-date.
  • Assist in administrative tasks, such as managing emails, handling guest mail, and keeping track of inventory.
  • Uphold the hotel’s policies and procedures, including health and safety regulations.
Qualifications:
  • High school diploma or equivalent; additional hospitality training or certification is a plus.
  • Previous experience in a customer service or front desk role, preferably in the hospitality industry.
  • Proficient in using computer systems and software related to front desk operations (e.g., MS Office, reservation software).
  • Excellent communication and interpersonal skills, with a strong customer service orientation.
  • Ability to multitask and handle stressful situations with composure and professionalism.
  • Fluency in English is required; additional languages are a plus.
  • Flexible availability, including weekends, evenings, and holidays.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and career development within the company.
  • A supportive and inclusive work environment.
  • Training and development programs to enhance your skills and knowledge.

Application Process:

  • Dear candidates kindly send resumes here or at Email: sandcity58@gmail.com

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Job Type: Full Time
Job Location: Doha Qatar

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