Floor Supervisor Job In Dubai

Closing on: Apr 29, 2024

Floor Supervisor Job In Dubai, Confidential is a distinguished and vibrant company situated in the heart of Dubai. As a leader in our industry, we are dedicated to providing exceptional products/services and ensuring a superior customer experience. With a commitment to quality, innovation, and customer satisfaction, we have established ourselves as a trusted name in the market. To reinforce our operational excellence, we are seeking a dynamic and experienced Floor Supervisor to join our confidential team.

Position Overview:

We are looking for a detail-oriented and customer-focused Floor Supervisor to oversee the day-to-day operations of our floor in Dubai. The Floor Supervisor will play a pivotal role in maintaining high standards of service, ensuring the smooth flow of operations, and leading a team of dedicated staff. If you have previous supervisory experience in a customer-facing environment, excellent communication skills, and a passion for delivering exceptional service, we invite you to apply for this exciting opportunity.

Job Details:

  • Job Title: Floor Supervisor Job In Dubai
  • Company Name: Confidential
  • Job Type: Full-Time / Part-Time
  • Salary: AED2550.00 – AED4550.00 Monthly
  • Country: United Arab Emirates

Work Experience:

1-2 years of experience in the relevant field

Education & Qualification:

Bachelor’s degree/ High School / Secondary

Key Responsibilities:

  • Team Leadership: Supervise and lead a team of floor staff, providing guidance, training, and support to ensure exceptional customer service.
  • Operational Oversight: Monitor and manage daily floor operations, including staff assignments, task delegation, and ensuring adherence to standard operating procedures.
  • Customer Engagement: Interact with customers, addressing inquiries, resolving issues, and ensuring a positive and memorable customer experience.
  • Quality Control: Ensure that products and services meet or exceed quality standards, conducting regular inspections and addressing any discrepancies.
  • Inventory Management: Collaborate with relevant teams to manage inventory levels, conduct stock checks, and address stock-related issues.
  • Performance Tracking: Implement performance metrics to measure staff productivity, customer satisfaction, and other key performance indicators.
  • Training and Development: Identify training needs, conduct training sessions, and support the professional development of floor staff.
  • Collaboration: Work closely with other departments, such as sales, marketing, and management, to ensure a cohesive and integrated approach to operations.


  • Proven experience as a Floor Supervisor or in a similar supervisory role, preferably in a retail or hospitality setting.
  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service abilities.
  • Ability to work in a fast-paced environment and handle challenging situations.
  • Familiarity with inventory management systems and basic business operations.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.
  • Knowledge of Dubai’s consumer preferences and market trends is advantageous.

If you are a dedicated and experienced Floor Supervisor with a passion for delivering exceptional customer service, we encourage you to apply for the position at Confidential. Join us in upholding the highest standards of service excellence and contributing to the success of our operations.

Application Process:

  • Dear candidates kindly send resumes here or at Mobile: +971 547591784
    Email: hrnoor234@gmail.com

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Job Category: Supervisor
Job Type: Full Time
Job Location: Dubai

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