Fitness Club Receptionist
Fitness Club Receptionist, Confidential is a premier fitness club dedicated to providing an exceptional health and wellness experience for our members. Our state-of-the-art facilities, diverse fitness classes, and personalized training programs make us a leader in the fitness industry. We pride ourselves on fostering a supportive and energetic environment where members of all fitness levels can achieve their goals. At Confidential, we believe in the power of fitness to transform lives, and we are committed to helping our members lead healthier, happier lives. Join our team and be part of a company that values passion, community, and excellence.
Position Overview:
We are seeking a friendly and professional Fitness Club Receptionist to join our team. The ideal candidate will be a customer service-oriented individual with excellent communication skills and a passion for fitness. As the first point of contact for our members and guests, you will play a crucial role in creating a welcoming and positive atmosphere. Your responsibilities will include managing front desk operations, handling member inquiries, and supporting administrative tasks to ensure the smooth functioning of the club.
Job Details:
- Job Title: Fitness Club Receptionist
- Company Name: Confidential
- Job Type: Full Time
- Salary: AED2500.00 – AED5550.00 Monthly
- Country: United Arab Emirates(UAE)
Work Experience:
1-2 years of experience in the relevant field
Education & Qualification:
Bachelor’s degree/ High School / Secondary
Key Responsibilities:
- Front Desk Management: Greet members and guests with a warm and friendly demeanor, ensuring a positive first impression.
- Member Services: Assist with membership inquiries, sign-ups, and renewals. Provide information about club services, programs, and events.
- Appointment Scheduling: Schedule and manage appointments for personal training sessions, classes, and other club activities.
- Administrative Support: Perform administrative tasks such as answering phone calls, responding to emails, and managing mail.
- Check-In Process: Oversee the check-in process for members and guests, ensuring accurate records and security protocols.
- Payments and Transactions: Handle membership payments, class fees, and other transactions accurately and efficiently.
- Facility Tours: Conduct tours of the facility for potential new members, highlighting key features and benefits.
- Customer Support: Address and resolve member complaints and concerns promptly and professionally, escalating issues as necessary.
- Maintenance Coordination: Report any facility maintenance issues to the appropriate personnel and ensure the front desk area is clean and organized.
- Promotional Activities: Assist with club promotions, marketing activities, and member engagement initiatives.
Qualifications:
- Education: High school diploma or equivalent required; associate’s or bachelor’s degree in a related field preferred.
- Experience: Prior experience in a customer service role, preferably in a fitness or hospitality environment.
Skills:
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite and basic computer skills
- Ability to operate gym management software (training will be provided)
Attributes:
- Friendly, approachable, and professional demeanor
- Passion for fitness and a healthy lifestyle
- Reliable and punctual with a strong work ethic
- Ability to work independently and as part of a team
- High attention to detail and accuracy
Other Requirements:
- Flexibility to work various shifts, including evenings, weekends, and holidays, as needed
- CPR and First Aid certification is a plus
Why Join Us:
At Confidential, we value our employees and strive to create a supportive and motivating work environment. We offer a competitive salary, complimentary club membership, and opportunities for professional growth and development. As a member of our team, you will have the chance to work in a vibrant and dynamic setting, contributing to the well-being and satisfaction of our members. Join us in our mission to promote health and fitness within our community.
Application Process:
- Dear candidates kindly send resumes here or at Mobile: +971 558319734
Email: rozadave26@gmail.com
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