Customer service jobs in Malaysia salary
Customer service jobs in Malaysia salary, Welcome to EPS Ventures Sdn Bhd, a dynamic and customer-centric organization committed to delivering innovative solutions in the ever-evolving business landscape. As a leading player in the industry, EPS Ventures is dedicated to providing exceptional customer service and fostering positive relationships with our clients. We are currently seeking talented individuals to join our team as Customer Service Representatives in Malaysia. This role offers a rewarding opportunity to contribute to our commitment to excellence in customer satisfaction.
Position Overview:
EPS Ventures Sdn Bhd is actively looking for enthusiastic and customer-focused individuals to fill the role of Customer Service Representative in Malaysia. The Customer Service Representative will be a key point of contact for our clients, ensuring a positive experience and providing timely and accurate information. This position is an excellent opportunity for individuals who are passionate about customer service and thrive in a fast-paced and dynamic environment.
Job Details:
- Job Title: Customer service jobs in Malaysia salary
- Company Name: EPS Ventures Sdn Bhd
- Job Type: Full-Time / Part-Time
- Salary: MYR2550.00 – MYR4550.00 Monthly
- Country: Malaysia
Work Experience:
1-2 years of experience in the relevant field
Education & Qualification:
Bachelor’s degree/ High School / Secondary
Responsibilities:
- Customer Interaction: Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance.
- Information Delivery: Provide accurate and detailed information about products, services, and company policies.
- Order Processing: Assist customers in placing orders, tracking shipments, and handling returns or exchanges.
- Issue Resolution: Investigate and resolve customer complaints or issues in a professional and efficient manner.
- Documentation: Maintain accurate and detailed records of customer interactions and transactions.
- Cross-functional Collaboration: Collaborate with other departments to resolve complex customer issues.
- Customer Feedback: Gather and relay customer feedback to improve products, services, and overall customer satisfaction.
Qualifications:
- Minimum of a high school diploma; higher education is a plus.
- Proven experience in a customer service role is preferred but not mandatory for entry-level positions.
- Excellent communication and interpersonal skills.
- Problem-solving abilities and a positive attitude.
- Familiarity with customer service software and MS Office applications.
- Ability to work in a team and handle challenging situations with composure.
Why Join EPS Ventures Sdn Bhd:
- Customer-Centric Environment: Be part of a company that values and prioritizes customer satisfaction.
- Learning Opportunities: Access training programs to enhance your customer service skills.
- Career Growth: Explore opportunities for career advancement within a dynamic organization.
- Competitive Salary: Receive a competitive salary package and benefits.
If you are a customer-focused individual with a passion for delivering exceptional service and are looking to contribute to a dynamic organization, we invite you to apply for the Customer Service Representative position at EPS Ventures Sdn Bhd.
Application Process:
- Dear candidates kindly send resumes here or at info@eps.my
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