hotel receptionist vacancy in Singapore
hotel receptionist vacancy in Singapore, HOTEL CONFORTO PTE. LTD. is a boutique hotel nestled in the heart of Singapore, offering a tranquil and comfortable retreat for both business and leisure travelers. Our hotel combines modern amenities with personalized service to provide guests with an unforgettable experience during their stay. With a commitment to excellence, hospitality, and attention to detail, HOTEL CONFORTO strives to create a warm and welcoming environment where guests can relax and rejuvenate. Join our team and be part of delivering exceptional service and creating memorable moments for our guests.
Job Description:
HOTEL CONFORTO PTE. LTD. is seeking a Hotel Receptionist to join our team in Singapore. As the first point of contact for guests, the receptionist plays a crucial role in providing excellent customer service and ensuring a smooth and pleasant experience from check-in to check-out.
Job Details:
- Job Title: hotel receptionist vacancy in Singapore
- Company Name: HOTEL CONFORTO PTE. LTD.
- Job Type: Full Time / Part Time
- Salary:SGD$2150.00 – SGD$3550.00 Per Month
- Country: Singapore
Work Experience:
1-2 years of experience in the relevant field
Education & Qualification:
Bachelor’s degree/ High School / Secondary
Responsibilities:
- Guest Services: Greet guests upon arrival, check them in and out of the hotel, and provide assistance with luggage handling and directions to rooms and amenities.
- Reservation Management: Manage hotel reservations, including processing bookings, cancellations, and modifications, and ensuring accuracy of guest information and room assignments.
- Customer Assistance: Respond to guest inquiries, requests, and complaints promptly and professionally, and take appropriate action to resolve issues and ensure guest satisfaction.
- Telephone and Email Communication: Handle incoming calls and emails, answer inquiries, provide information about hotel services and facilities, and assist with reservations and special requests.
- Cash Handling: Process payments, collect deposits, and manage cash transactions accurately and securely, following hotel procedures and accounting guidelines.
- Front Desk Operations: Maintain cleanliness and organization of the front desk area, including keeping supplies stocked, updating guest information, and ensuring compliance with safety and security protocols.
- Collaboration: Work closely with other hotel staff, including housekeeping, maintenance, and food and beverage teams, to coordinate guest services and ensure smooth operations.
Requirements:
- Education: Minimum of a high school diploma or equivalent qualification. Additional training or certification in hospitality or customer service is a plus.
- Experience: Prior experience in a similar role in the hospitality industry is preferred but not required. Fresh graduates or individuals with relevant customer service experience are encouraged to apply.
- Communication Skills: Excellent verbal and written communication skills in English, with the ability to interact professionally and courteously with guests and colleagues.
- Customer Focus: Strong customer service orientation with a friendly and approachable demeanor, and a genuine desire to exceed guest expectations and create memorable experiences.
- Computer Skills: Proficiency in using hotel management software, reservation systems, and Microsoft Office suite (Word, Excel, Outlook) is desirable.
- Multitasking Abilities: Ability to handle multiple tasks simultaneously, prioritize workload effectively, and remain calm under pressure in a fast-paced environment.
Benefits:
- Competitive Compensation: Competitive salary and benefits package commensurate with experience and qualifications.
- Training and Development: Opportunity for training and career development to enhance skills and knowledge in hospitality and guest services.
- Career Growth: Potential for career advancement and opportunities for specialization in areas such as front office management, guest relations, or sales within HOTEL CONFORTO PTE. LTD.
- Positive Work Environment: Supportive and inclusive work culture with opportunities for recognition, rewards, and employee engagement initiatives.
Join HOTEL CONFORTO PTE. LTD. as a Hotel Receptionist and be part of delivering exceptional service and creating memorable experiences for our guests. Apply now to embark on a rewarding career journey with us.
Application Process:
- Dear candidates kindly send resumes & cover here or
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